Policy for Buyers

Last Updated: July 9, 2026

This Policy for Buyers outlines the rights and responsibilities of customers purchasing from AVIV COMMERCE LLC at avivshop.com.

Your Rights as a Buyer

  • Accurate product descriptions, images, and pricing at the time of purchase
  • Secure payment processing through trusted payment providers
  • Timely order fulfillment and shipping notifications
  • 30-day return window on eligible items (see Return Policy)
  • Responsive customer support via support@avivshop.com
  • Protection against unauthorized charges and fraud

Your Responsibilities as a Buyer

  • Provide accurate shipping and billing information at checkout
  • Review product dimensions, specifications, and delivery requirements before ordering
  • Inspect deliveries promptly and report damage within 48 hours
  • Return items in original, unused condition within the return window
  • Use payment methods you are authorized to use
  • Comply with our Terms and Conditions

Product Accuracy

We work with manufacturers and suppliers to ensure product information is accurate. Minor variations in color, texture, or dimensions may occur. Contact us before ordering if you have questions about fit or specifications.

Dispute Resolution

If you have a concern about your order, contact support@avivshop.com. We will work in good faith to resolve issues promptly. Unresolved disputes are subject to the governing law provisions in our Terms and Conditions.

Contact

AVIV COMMERCE LLC
30 N GOULD ST STE N, Sheridan, WY 82801
support@avivshop.com